FAQ
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The FAQ section is a great resource for finding answers to common questions about Solocapinstitution's online services and policies.
You can open an account by visiting our website or any of our branches. You’ll need a valid ID, proof of address, and a few personal details.
We offer a range of accounts, including savings, checking, business accounts, and specialized accounts for different needs. Please visit our website or speak to a representative to learn more.
You can apply for a loan online, through our app, or by visiting a branch. Our loan officers are available to guide you through the process and help you choose the best option.
Yes, we use state-of-the-art encryption and security protocols to keep your information safe. We are committed to protecting your financial data and privacy.
You can report a lost or stolen card immediately by calling our customer service number or by using our mobile app. We’ll help you secure your account and issue a new card promptly.
You can reset your password by clicking the “Forgot Password” link on the login page, or contact customer support for further assistance.
We offer convenient international transfers through our online banking and app. Simply follow the steps in the “Transfers” section, or visit a branch for assistance.
Our fees vary depending on the type of account and services used. For a detailed breakdown, please refer to the “Fees and Charges” section on our website or consult a representative.
Building a strong credit history takes time. We recommend consistent, on-time payments, keeping balances low, and using credit responsibly. Speak to our financial advisors for personalized tips.
Yes, we provide a variety of investment options. Our advisors are available to help you explore opportunities that align with your financial goals.